Shipping Information

Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays). Orders placed after 12pm ET may begin processing the following business day. You'll receive a confirmation email with tracking as soon as your order ships.

We offer free standard shipping on every order within the United States. Standard delivery typically takes 3–7 business days after processing, depending on your location. Expedited options are shown at checkout when available.

We currently ship within the United States, including Alaska, Hawaii, and U.S. territories. International shipping is not available at this time.

Once your order ships, a tracking number is emailed to you. Please allow up to 48 hours for tracking to update. If your tracking hasn't moved after several business days, contact us and we'll investigate.

If your package is lost in transit or arrives damaged, email us within 14 days of the expected delivery date and we'll make it right with a replacement or refund. Carrier delays outside our control may occasionally extend delivery windows.

Please double-check your shipping address at checkout. We're not able to reroute a package once it has shipped, but if it's returned to us we'll reship to the corrected address.

Questions about this policy? Reach our team at support@trysorina.com or visit our Contact page.