Support

Payment Policy

How payments, billing, and secure checkout work at Sorina.

Last updated: August 21, 2026

At Sorina, we highly value your safety and convenience. We offer various payment methods that are easy to use and strictly comply with applicable United States legislation.

1. Credit & debit cards

We accept all major credit and debit cards:

  • Visa
  • Mastercard
  • American Express
  • Discover

Your card will be charged immediately upon placing your order.

2. Digital wallets

For your convenience, we accept popular digital payment solutions:

  • Apple Pay: Available for iOS devices and Safari browser users
  • Google Pay: Available for Android users and supported browsers
  • PayPal: Pay securely with your PayPal balance or linked account

3. Security & protection

Your security is our highest priority. All transactions are encrypted using industry-standard SSL technology to ensure privacy and security. Our website is continuously monitored and updated to comply with the latest security standards and regulatory requirements. We adhere to the PCI DSS (Payment Card Industry Data Security Standard) to ensure secure handling of your payment information.

4. Payment processing

  • All prices are displayed in U.S. dollars (USD)
  • Payments are processed immediately upon order confirmation
  • You will receive an email confirmation once your payment is processed
  • For subscription orders, your payment method is charged automatically on each renewal date until you cancel

5. Sales tax

Applicable sales tax is calculated based on your shipping address and is displayed at checkout before you complete your purchase.

6. Failed or declined payments

If a payment is declined, your order will not be processed. Please verify your billing details or try an alternate payment method. For subscription renewals, we may retry a failed charge before pausing the subscription.

7. Contact us

If you have questions or concerns about this Payment Policy, please reach out:

  • Brand: Sorina
  • Company: Sorin Ventures LLC
  • Address: 2333 Brickell Ave, Miami, FL 33129, United States
  • Email: support@trysorina.com
  • Contact form: visit our Contact page
  • Customer service: Monday to Friday, 9:00am–5:00pm ET

Questions about this policy? Reach our team at support@trysorina.com or visit our Contact page.